60-Day Purchase Guarantee

Updated 2 months ago by Brian Spring

Cardpool is committed to making our customers happy by offering the highest level of service possible. If you purchase any gift card from Cardpool, we guarantee it will be valid at the merchant and for the dollar amount specified on your order. We make such guarantees for up to 60 days from the date of your purchase. If you are unable to redeem your card for the full amount specified in your order during that time, please contact us for a refund. Our guarantee is subject to a maximum of $1,000 lifetime per customer. The Cardpool Purchase Guarantee is subject to the Cardpool Terms of Use.

The Purchase Guarantee is NOT applicable to gift cards whose issuers or retailers are no longer honoring gift cards, whether due to bankruptcy, elimination of their gift card program, or other causes.

This new guarantee is effective as of September 1st, 2020. For purchases before this date, the only difference is the length of the guarantee, which was 1 year. The term was reduced to encourage you to use the card quickly after purchasing it.

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